At Swastik Elite Care, we are committed to delivering high-quality products and services that meet our customers’ needs. Our Service & Warranty Policy provides you with clear guidelines on how we handle repairs, servicing, and warranty coverage.
1. Our Services
We offer a variety of services to ensure the optimal performance of the products we sell, including:
Installation Services: Our experts will install your products to ensure they work efficiently and safely.
Maintenance Services: Regular maintenance checks are available to ensure your product performs at its best.
Repairs: We provide repair services for any defective or malfunctioning products within the scope of the warranty.
2. Warranty Coverage
All products purchased from Swastik Elite Care come with a warranty that covers manufacturing defects and issues that arise under normal use. Below are the key details about our warranty coverage:
Duration: The standard warranty lasts for [Insert duration, e.g., 1 year] from the date of purchase.
What is Covered:
Manufacturing defects
Faulty components or materials
Repairs and parts replacement if the product malfunctions due to a defect
What is Not Covered:
Damage caused by improper use, accidents, or misuse
Wear and tear from regular use
Damage from natural disasters (e.g., floods, earthquakes)
Unauthorized repairs or modifications
Cosmetic damage (scratches, dents)
3. How to Claim Warranty
If you experience an issue with a product under warranty, please follow these steps to file a warranty claim:
Step 1: Contact our customer service team at swastikenterprisesindiaa@gmail.com or +91 9305172653. Provide details such as your purchase receipt, product model, and a description of the issue.
Step 2: Our team will review your claim and advise you on the next steps. You may be asked to send the product back for inspection or service.
Step 3: If the claim is approved, we will repair, replace, or provide a refund for the product, depending on the nature of the issue and the product’s warranty terms.
4. Repair and Service Process
Inspection: Our technicians will inspect the product to determine the cause of the issue.
Estimation: For products outside of warranty or for issues not covered under the warranty, we will provide an estimate for repair services.
Service Completion: Once repairs are approved, we will promptly proceed with fixing the issue and return the product to you in optimal condition.
5. Extended Warranty and Service Plans
For additional peace of mind, we offer extended warranty options and service plans that go beyond the standard warranty period. Please contact us for more details on available plans and pricing.
6. Terms & Conditions
By purchasing a product from Swastik Elite Care, you agree to the following terms:
Warranty coverage is only applicable to the original purchaser.
The warranty is void if the product is tampered with or repaired by unauthorized parties.
The warranty is only valid within the country of purchase.
Proof of purchase is required for all warranty claims.
7. Contact Us
For any service or warranty-related inquiries, please don’t hesitate to reach out to us:
Phone: +91 9305172653
Address: 301, Shrivenns Gokulam, XQ84+8V9, Hagadur Main Rd, Whitefield, Hagadur, Immadihalli, Bengaluru, Karnataka-560066
We are committed to providing you with the best service and support.